How-To

Blockfolio Not Syncing? 8 Easy Fixes

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Image Credit: zakokor/DepositPhotos

Blockfolio is one of the best ways to check your crypto portfolio’s value while you’re on-the-go. It syncs will all the leading exchanges (and many of the obscure ones), so you can see changes in real-time.

But if you’ve used Blockfolio, you’ll know that it’s sometimes prone to sync errors. Here are eight ways to fix Blockfolio sync issues that you can try right now.

1. Patience!

Before we dive into some of the more extreme ways to force Blockfolio to sync, make sure that it’s definitely broken.

If you have a lot of synced accounts, or if you’re in an area when cell phone signal is patchy, it might be a case of giving the sync process enough time to complete.

2. Force Close the App

As with any app that freezes on your smartphone, manually forcing the app to close, then reopening it might help to get things moving again.

To force close an app on Android, tap the Menu button, and swipe up on the Blockfolio app’s thumbnail. On iOS, swipe up from the bottom of the screen, pause, then swipe up again.

3. Delete Your Exchange Connections

You can try to delete and re-add your exchange connections. This approach is especially pertinent if only one of the exchanges you’ve synced with Blockfolio is not working.

To delete an exchange connection on Blockfolio, follow the step-by-step instructions below:

  1. Open the Blockfolio app.
  2. Tap on the three vertical dots in the upper right-hand corner.
  3. Select Exchange Connections from the menu.
  4. Tap of the name of the exchange that is not syncing.
  5. On the next window, select Remove connection.

Depending on the exchange, you might need to make a new API key to re-add the exchange to your app.

4. Check Your API Key

bitfinex api options

To provide Blockfolio with access to your exchanges’ data, you will need to set up and use a dedicated API key.

Each exchange offers a different set of permissions that can be activated on the app. For example, on Binance, you can make an API read-only, enable/disable trading, enable/disable withdrawals, and restrict access to certain IP addresses.

The options on Bitfinex are even more numerous. You have a granular level of control over seven different aspects of your account data.

If you do not enable the correct permissions, Blockfolio will not be able to pull your data into the app’s interface.

Similarly, it’s essential to make sure you’ve not enabled unnecessary permissions, such as the ability to execute trades. Doing so only serves to create your account less secure.

5. Reinstall Blockfolio

A bad update (or even a simple data error) may have corrupted your Blockfolio app. In such cases, the best solution is to delete the app and start again.

If you’ve reinstalled the app, but the same issues are presenting themselves, Android users could try downloading a previous version of the app from a third-party APK store. Make sure you use a reputable one. We’ve written about the best Android APK stores on our sister-site, MakeUseOf, if you would like to learn more.

6. Check Blockfolio’s Servers

There’s always a chance that Blockfolio is to blame for the issues. The Blockfolio servers could be down; perhaps you’re one of many users experiencing sync issues.

Turn to Twitter for a quick way to see if other people are having the same issues. Alternatively, use one of the many sites that’s monitor whether an app or website is down. Some of the most notable include Is It Down Right Now? and Down Detector.

7. Check Your Phone Settings

Both Android and iOS offer entire suites of data-saving and battery-saving tools. They can perform tasks such as blocking an app’s access to the web when it’s not connected to Wi-Fi or restricting an app’s ability to run when the device’s battery is low.

The settings may be affecting Blockfolio. Your phone might have made the changes automatically, or perhaps you accidentally tweaked a setting without realizing.

On Android, go to Settings > Battery and Settings > Network and Internet > Data Usage to make the necessary checks. On iOS, head to Settings > Battery or Settings > Cellular > Cellular Data Options.

8. Add Transactions Manually

If you still can’t get Blockfolio working, you could always resort to entering all your crypto transactions manually. It’s not an ideal long-term solution, but at least it will let you keep on top of your portfolio until you can find the root of your problem.

To add a transaction manually, just tap on the + button at the bottom of the Blockfolio home screen.

Try Blockfolio Alternatives

If you’ve given up, don’t worry. There are plenty of other ways to check the value of your crypto portfolio.

One of the most popular Blockfolio alternatives is Delta, but you need to pay a subscription fee to unlock all its features.

If you would like to learn more, check out our article on the best ways to track the price of crypto.

We earn commission if you purchase items using an affiliate link. We only recommend products we trust. See our affiliate disclosure.

Dan Price
Dan is the Managing Editor of Blocks Decoded. He has a background in both finance and technology and holds professional qualifications from the UK's Chartered Insurance Institute, including a Certificate in Discretionary Investment Management and a Diploma in Financial Planning. In his early career, Dan worked for more than five years as a private financial consultant, advising clients on investments, fund portfolios, and long-term savings. Today, Dan also writes for MakeUseOf. He started at the company in January 2014 and has gone on to hold several key positions in the organization.
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